FAQs

Please read our FAQs page to find out more.

How do I choose the right size and weight?

Because our products are designed for walking, it is about selecting the right weight versus size.

We recommend that those new to rucking aim to carry between 5% and 10% of their current body weight to start.

One item that is size specific is the Waist Belt accessory for RUKSAK. Waist belts come in two adjustable sizes. The MINI adjusts from XXS to M and the MAXI from L to 3XL.

What materials are your products made of?

Our RUKSAK’s are masterfully constructed using premium Cordura fabrics, 10mm EVA padding, 3mm Thermo Plates and premium YKK zippers, buckles and sliders. 

Do you offer product warranties?

RUKSAK comes with a 10 year warranty.

RUKBRIKS come with a lifetime warranty.

RUKVEST comes with a 12 month warranty.

Accessories including waist belt come with a 12 month warranty.

Read our full warranty policy here.

Are your products environmentally friendly?

All our rucking products are designed with quality, durability and the environment in mind.

All materials used in the manufacturing of our rucking products are selected for their quality and eco credentials.

How can I contact customer support?

Our team is available via email at team@ruksak.com during Aussie business hours.

How do I clean my RUKSAK or RUKVEST?

Click here for a detailed video on how to keep your rucking gear clean.

Didn’t find your answer?

Don't hestitate to contact us

MOVE WITH MEANING

Customer Reviews

Based on 5 reviews
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J
Julie
Super supportive

Loving that I can add the waist belt to my Ruksak , it feels super supportive and secure.

C
CP
Waist Belt - worth the addition

Adding the waist belt to my Ruksak was worth it for helping spread the 13kg load more evenly across my back.

C
Chriso Osborne
Love the belt

This was an add on I am so glad I got. It helps support when I go on long walks and is comfortable and easy to adjust.
Fitting it was easy as they had a guide for me to follow. It feels strong and I know it wont separate when in use. Love my ruk

M
Marc Miot
Necessary to make my Ruk comfy as!

Like this add-on feature, keeps the RukSak snug & stable wherever I am.

E
Eve Loo

Interesting method of installation and definitely makes my Ruk Sak much more comfy