Shipping policy

Shipping Rates

Shipping costs are determined by weight of your order:

1KG-4KG = $15
5KG - 10KG = $25
11KG - 20KG = $35
21KG - 32KG = $50
33KG and above = POA

This is only a fraction of what we get charged from freight companies (apparently it costs a lot to ship heavy weighted items … who would have thought?).

When will my order ship and when will it arrive?

Our logistics team works really hard to get your RUK gear to you as soon as possible.

You will receive tracking details via email and/or text once your order has been shipped from our NSW, VIC or WA warehouse (whichever is closest to you).

We fulfil orders during business hours and work to get all orders out within 1-2 business days of ordering (depending on order volumes).

Once it leaves our factory, it's the carrier and the distance of you from Castle Hill NSW, Cheltenham VIC or Malaga WA that will dictate the shipping times, but 2-5 days from ordering to you is the norm.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number on our website or the carrier's website to track your order's progress.

Please visit our FAQ page for answers to all your shipping questions.