FAQs

Please read our FAQs page to find out more.

How do I find the right size?

Because our products are designed for walking, it is about selecting the right weight versus size.

We recommend that those new to rucking aim to carry between 5% and 10% of their current body weight to start.

One item that is size specific is the Waist Belt accessory for RUKSAK. Waist belts come in two adjustable sizes. The MINI adjusts from XXS to M and the MAXI from L to 3XL.

What materials are your products made of?

Our RUKSAK’s are masterfully constructed using premium Cordura fabrics, 10mm EVA padding, 3mm Thermo Plates and premium YKK zippers, buckles and sliders. 

RUKVEST is a neoprene and “soft iron” blend, meaning that the weight is in the material of the vest, no added weights are required, YKK buckles are used on our vests.

Do you offer product warranties?

RUKSAK comes with a 10 year warranty.

RUKBRIKS come with a lifetime warranty.

RUKVEST comes with a 12 month warranty.

Accessories including waist belt come with a 12 month warranty.

Read our full warranty policy here.

Are your products environmentally friendly?

All our rucking products are designed with quality, durability and the environment in mind.

All materials used in the manufacturing of our rucking products are selected for their quality and eco credentials.

How can I contact customer support?

Our team is available via email at team@ruksak.com during Aussie business hours.

How do I clean my RUKSAK or RUKVEST?

Click here for a detailed video on how to keep your rucking gear clean.

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