Shipping

Christmas Shipping Cut Offs

Be sure to allow plenty of time for pre-Christmas delivery. Use the below as a guide but delivery times may vary depending on the volume of freight within the network.

Deliveries to:

NSW, ACT, QLD, VIC: 11am December 17, 2024

SA, WA: 11am December 16, 2024

TAS: 11am December 13, 2024

Regional NSW, ACT, QLD, VIC, SA, WA, : 11am December 13, 2024

NT: 11am December 12, 2024

 

Shipping Rates

We charge a flat rate of $30 per order shipping fee. This is only a fraction of what we get charged from freight companies (apparently it costs a lot to ship heavy weighted items … who would have thought?).

We occasionally run free shipping promos, so if shipping charges really get your goat, drop us an email to team@ruksak.com and we can add you to our free shipping promo list.

When will my order ship and when will it arrive?

Our logistics team works really hard to get your RUK gear to you as soon as possible.

You will receive tracking details via email and/or text once your order has been shipped from our Castle Hill warehouse.

We fulfil orders during business hours and work to get all orders out within 1-2 business days of ordering (depending on order volumes).

Once it leaves our factory, it's the carrier and the distance of you from our warehouse that will dictate the shipping times, but 2-5 days from ordering to you is the norm.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number on our website or the carrier's website to track your order's progress.

Please visit our FAQ page for answers to all your shipping questions.