MAKING MOVING MORE MEANINGFUL

FAQs

Please read our FAQs page to find out more.

How do I find the right size?

For most of our products, it is about selecting the right weight versus size. We recommend that those new to rucking aim to carry between 5% and 10% of their current body weight to start.

One item that is size specific is the Waist Belt accessory for RUKSAK. Waist belts come in two adjustable sizes. The MINI adjusts from XXS to M and the MAXI fromL to 3XL.

What materials are your products made of?

Our RUKSAK’s are masterfully constructed using premium Cordura fabrics, 10mm EVA padding, 3mm Thermo Plates and premium YKK zippers, buckles and sliders. 

RUKVEST is a neoprene and “soft iron” blend, meaning that the weight is in the material of the vest, no added weights are required, YKK buckles are used on our vests.

Do you offer product warranties?

RUKSAK comes with a 3 year warranty.

RUKVEST comes with a 12 month warranty.

Are your products environmentally friendly?

All our products are designed with quality, durability and the environment in mind.

All materials used in the manufacturing of our products are selected for their quality and eco credentials.

How can I contact customer support?

Our team is available via email at team@ruksak.com during Aussie business hours.

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